Legal Notice

& Privacy Policy

DE | EN

Legal Notice

Information according to § 5 TMG

Tilman Hagner

Guided Tours & Guest Service
Glasbläserhöfe 5b
21035 Hamburg

Contact

Phone: +49 (0)160 92616639
Email: please use contact form
Internet: www.hamburgerlebnis.de

Information on professional liability insurance

Gothaer Allgemeine Versicherung AG
Gothaer Allee 1
50969 Köln

Responsible for the content according to § 55 Abs. 2 RStV

Tilman Hagner

Guided Tours & Guest Service
Glasbläserhöfe 5b
21035 Hamburg

I am not willing or obliged to participate in dispute resolution proceedings before a consumer dispute resolution service.

Picture credits

The following images were kindly provided for use on this website by:

Peter Hilgers

  • Start page: Wallpaper “Facade Elbphilharmonie”
  • Page “Harbour and giant ships”: Pictures “Köhlbrandbrücke” and “Aida”
  • Page “HafenCity and Elbphilharmonie”: Pictures “HafenCity waterside” and “Elbphilharmonie”
  • Page “Request and booking”: Picture “Köhlbrandbrücke”
  • Page “Legal Notice”: Picture “Harbour panorama with Michel”

Verena Milasta

  • Page “City tours”: Picture “Tilman in front of Chilehaus”

Liability for contents

As a service provider, I am responsible for my own content on these pages according to § 7 Abs.1 TMG (German Telemedia Act) and general laws. According to §§ 8 to 10 TMG I am not obliged to monitor transmitted or stored information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If I become aware of any such violations, I will remove the contents immediately.

Liability for links

My offer contains links to external websites of third parties, on whose contents I have no influence. Therefore I cannot take any responsibility for these external contents. The respective provider or operator of the sites is always responsible for the contents of the linked sites. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking.

However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If I become aware of any infringements, I will remove such links immediately.

Copyright

The contents and works on these pages created by the site operators are subject to German copyright law. The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use.

Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform me accordingly. If I become aware of any infringements, I will remove such contents immediately.

Source: eRecht24, translated

Privacy Policy

Responsible party pursuant to data protection laws, in particular the EU General Data Protection Regulation (GDPR), is

Tilman Hagner

Your rights as the data subject

You can exercise the following rights at any time using the contact details of our data protection officer:

  • Information on your data stored by us and the processing thereof (Art. 15 GDPR),
  • Rectification of inaccurate personal data (Art. 16 GDPR),
  • Deletion of your data stored by us (Art. 17 GDPR),
  • Restriction of the data processing, provided that we may not delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data with us (Art. 21 GDPR) and
  • Data portability, provide that you have consented to the data processing or have entered into a contract with us (Art. 20 GDPR).

If you have given us consent, you may withdraw it at any time, which will remain in effect in the future.

You can contact a supervisory authority with a complaint at any time, e.g. the supervisory authority of the state of your residence or the authority that oversees us as the responsible party.

You’ll find a list of supervisory authorities (for the non-public area) with their respective addresses at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collecting general information during a visit to our website

Type and purpose of the processing

When you access our website – i.e. if you do not register or submit information – information of a general nature will be collected automatically. This information (server log files) contains the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

It is processed in particular for the following purposes:

  • Ensuring an unproblematic website connection
  • Ensuring seamless use of our website
  • Analysis of system security and stability as well as
  • For additional administrative purposes.

We will not use your data to draw conclusions about your person. This type of information will be statistically analysed by us if necessary to optimise our website and its underlying technology.

Legal basis

The processing occurs according to Art. 6 Para. 1 (f) GDPR, based on our legitimate interest in improving the stability and functionality of our website.

Recipients

Recipients of the data may be technical service providers, who work on the operation and maintenance of our website as the processor.

Retention period

The data will be deleted as soon as they are no longer required for the reason they were collected. This is generally the case, after the respective session has ended, for data that are used to make the website available.

Mandatory or required provision

The provision of the aforementioned personal data is neither legally nor contractually mandatory. Without the IP address however, the service and functionality of our website are not guaranteed. Furthermore, individual services can be unavailable or limited. For this reason, an objection is excluded.

Contact form

Type and purpose of the processing

The data you enter are used for individual communication with you. A valid e-mail address and your name are required for this communication, which serves to organize your inquiry and the respective subsequent reply. Providing additional information is optional.

Legal basis

The processing of the data entered in the contact form occurs on the basis of a legitimate interest (Art. 6 Para. 1 (f) GDPR).

By providing the contact form, our aim is to facilitate an uncomplicated means for you to contact us. The information you enter will be used to process the inquiry and saved for possible follow-up questions.

If you contact us to request an offer, the processing of the information provided in the contact form will occur in order to implement pre-contractual measures (Art. 6 Para. 1 (b) GDPR).

Recipients

Recipients of the data may be processors.

Retention period

The data will be deleted no later than 6 months after processing the inquiry.

Provided that we enter into a contract together, we will use the statutory retention periods in the German Commercial Code (Handelsgesetzbuch) and delete your data according to the respective stipulated deadlines.

Mandatory or required provision

The provision of your personal data is voluntary. However, we can only process your inquiry if you provide us with your name, e-mail address and the reason for your inquiry.

Using script libraries (Google Webfonts)

Type and purpose of the processing

In order to present our content correctly and graphically appealing across all browsers, we use ‘Google Webfonts’ from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, hereinafter ‘Google’) to display fonts on this website.

You’ll find the data protection guidelines of the library operator Google here: https://www.google.com/policies/privacy/

Legal basis

Your consent is the legal basis for the integration of Google Webfonts and the associated data transfer to Google (Art. 6 Para. 1 (a) GDPR).

Recipients

The use of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible – but currently also unclear whether and to what end – that the operator, in this case Google, will collect data.

Retention period

We do not collect any personal data via the integration of Google Webfonts.

You’ll find additional information on Google Webfonts at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Third country transfers

Google processes your data in the United States of America and is subject to the EU-U.S. Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.

Mandatory or required provision

The provision of your personal data is neither legally nor contractually required. However, the correct presentation of standard-fonts content is not possible without this provision.

Revocation of consent

The programming language JavaScript is regularly used to display content. Thus, you can opt out of the data processing by disabling JavaScript execution in your browser or by installing a JavaScript blocker. Please note that this may result in functional limitations on the website.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (such as SSL) via HTTPS.

Appointed processors

The following organisations, companies or people were commissioned with data processing by the operator of this website:

Alfahosting GmbH, Ankerstr. 3b, 06108 Halle

Revision of our privacy policy

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your next visit will be subject to the new privacy policy.

Questions for the data protection officer

If you have any questions pertaining to data protection, please send us an e-mail or contact the person responsible for data protection in our organization:

Tilman Hagner, Email: please use contact form

The privacy policy was created via the activeMind AG privacy policy generator (Version: #2018-09-24).

Bild Stadtführung Hamburg zwei Containerfrachter am Terminal Tollerort